Help & Support

New to iPad and apps? No problem.

We’ll help you get started. Here are the most common questions — and if something isn’t working, we’re just one email away.

Quick guide: connect your iPad to the module

Ready to play in 3 steps — explained step by step with pictures.
How do I connect my module to the iPad?
Connect your module to the iPad through a powered USB hub (with its own power supply) — via USB-C on newer iPads, or additionally through the Apple Lightning-to-USB adapter on older ones. The illustrated guide is above as a PDF.
I can’t hear any sound — why?
Most common cause: a missing powered USB hub. PRO.DX and PRO.XS require a USB hub with power supply, otherwise there’s no sound (strongly recommended for the PRO.MAX too). Without a detected module the app also runs in demo mode. Check the hub, cable and that the module is switched on.
Do I need an account?
No. The app is ready to use right away — no login, no registration. And it’s free.
Which modules are supported?
The MB Music modules Pro.Max, Pro.DX and Pro.XS. No module yet? You’ll find them at mbmusic-pro.de.
I’m stuck — how do I get help?
Just send us an email at info@mbmusic-pro.de — we’re happy to help you personally.

Still have questions? We’re here for you personally.

Email us → info@mbmusic-pro.de

Ready to play in three steps

1

Connect the module to the iPad via a powered USB hub

2

Open MBMusic PRO.App

3

Pick a song and start playing

Built for MB Music sound modules

The app is free. The sound comes from the module.

View modules → mbmusic-pro.de

Without a module the app starts in demo mode — you can try everything, just without sound.